Adventures in Community Management

Community Management

Where I’ve Been…

Learners' Lounge Logo

I know that it’s been awhile since I’ve posted, but I’ve been crazy busy planning for Zuora’s annual conference, Subscribed 2018 in San Francisco.

This year, I was in charge of the “Learners’ Lounge” which is the space where our users can ask questions from internal Zuora folks.  It was an enormous task to pull off, but it was fantastic – major kudos from Zuora employees and attendees.

I’ll share the details in a future post. But, for now, I need to prep for my Support Driven Expo (SDX) presentation that’s tomorrow at 9am!  I’ll be speaking about ways to increase employee engagement in your community.

Wish me well!